Platform Privacy Policy

Last Updated: 10 November 2025

At Jurex.AI (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you use our platform, whether through our website, web app, or mobile interface (collectively referred to as the “Platform”).

By accessing or using Jurex.AI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

3.1. Information We Collect

We may collect the following categories of information to provide and improve our services:

a. Account & Identity Information

Name, email address, contact number, company name (if applicable)

Account credentials and login data

b. Payment & Subscription Details

Payment method information (processed via secure, PCI-compliant third-party payment gateways)

Subscription plans, billing address, and transaction history

Note: Jurex.AI does not store your complete payment card details.

c. Usage & Analytics Data

Device identifiers, browser type, operating system, and IP address

Interactions with templates, search queries, and activity logs

Session data, time spent, and feature usage to improve performance

d. Cookies & Tracking Data

Cookies, web beacons, and analytics tools (e.g., Google Analytics)

Data collected to remember preferences and analyze usage patterns (See our [Cookies Policy Placeholder] for details)

3.2. Purpose of Processing

We process personal data for the following purposes:

Service Delivery – To provide, operate, and maintain our AI template-generation platform.

Account & Subscription Management – To authenticate users, manage billing, and process renewals.

Performance Enhancement – To personalize user experience, troubleshoot issues, and improve accuracy.

Customer Support – To respond to inquiries, resolve issues, and provide assistance.

Security & Compliance – To detect fraud, prevent misuse, and meet legal obligations.

Product Research & Development – To analyze aggregate data for new features and improvements.

Communication – To send administrative messages, policy updates, or relevant notifications.

Marketing (Optional) – With your consent, we may send promotional or educational materials.

3.3. Legal Basis for Processing

Depending on your location and applicable laws, Jurex.AI processes data on one or more of the following legal bases:

Consent: When you voluntarily provide data or opt-in to communications.

Contractual Necessity: When processing is required to fulfill our service obligations (e.g., providing templates or managing subscriptions).

Legal Compliance: When processing is necessary to comply with statutory obligations.

Legitimate Interest: When used for analytics, fraud prevention, or internal administration.

3.4. Data Sharing & Disclosure

We do not sell or rent your personal information. However, data may be shared under controlled conditions with:

Trusted Service Providers:

Hosting and infrastructure providers

Payment processors and subscription management partners

Analytics and marketing platforms (e.g., Google, Stripe, AWS)

Legal and Regulatory Authorities:

When disclosure is required by applicable law, regulation, or court order.

Business Transfers:

In case of a merger, acquisition, or sale, your data may be transferred as part of that transaction, ensuring equal or greater data protection standards.

All third parties are bound by strict confidentiality and data protection agreements.

3.5. Data Retention

We retain personal data only for as long as necessary to:

Provide our services and maintain user accounts;

Comply with legal, accounting, or regulatory obligations; or

Resolve disputes and enforce agreements.

Upon account deletion or expiration, your personal data is securely deleted or anonymized unless legal retention is required.

Data Retention Periods:

Account Data: Retained for active subscription + 12 months

Payment & Transaction Data: Retained for 7 years (for audit/compliance)

Analytics Data: Retained for up to 24 months in aggregated form

3.6. Data Subject Rights

Depending on your jurisdiction, you may have the following rights:

Right to Access: Request a copy of your personal data.

Right to Rectification: Request corrections to inaccurate or incomplete information.

Right to Erasure: Request deletion (“right to be forgotten”) of personal data under certain conditions.

Right to Restrict Processing: Request temporary suspension of processing in specific cases.

Right to Data Portability: Request transfer of your data to another service provider.

Right to Withdraw Consent: Opt out of processing or marketing communications at any time.

To exercise these rights, contact us at [Support Email Placeholder]. We will respond within the legally prescribed period (usually within 30 days).

3.7. International Data Transfers

Where required, we may transfer data to servers or partners located outside your home country. In such cases, Jurex.AI ensures that:

Transfers are made only to jurisdictions with adequate data protection laws, or

Appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

3.8. Security Measures

We employ both technical and organizational measures to protect your personal information, including:

Encrypted data transmission (HTTPS/TLS)

Access control with limited internal authorization

Regular system monitoring, security patching, and vulnerability scans

Encrypted backups and disaster recovery systems

Incident response protocols for breach notification within 72 hours

Despite these efforts, no method of electronic transmission or storage is 100% secure. You acknowledge that use of the Platform is at your own risk and that absolute security cannot be guaranteed.

3.9. Children’s Privacy

Jurex.AI is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such information, it will be deleted promptly.

3.10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our business operations or data handling practices, or

Applicable laws and regulations.

Revised versions will be posted on this page with a new “Last Updated” date. Users are encouraged to review this page periodically.

Contact Information:

• Email: support@jurex.ai
• Address: D270 305A Vista Business Tower, Sector 74, Sahibzada Ajit Singh Nagar, Mohali, Punjab 140307, India
• Website:
• Phone: +91 76528 45628